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Info

Required knowledge

This page requires some knowledge of searching for issues using JQL. It has been described in the original Atlassian documentation. Please click here to get more information on querying for issues. Due to the Issue Navigator limitations, it's not possible to search for the SLAs in the Basic mode.

SLA PowerBox for Cloud provides a set of functions you can use to track performance against your SLAs. This page lists the SLA-specific JQL functions you can use to query the SLA data in your issues, as well as some examples of creating common JQL queries on SLA Metrics.

Each function listed below searches for the current SLA metric's data. Historical cycles are not searchable; for example, you cannot search for issues that were paused in the past but are currently active.

Search functions

FunctionDescriptionExample

slaMetricState("", "")



slaMetricBreached("")



slaMetricDeadline("", "", "")