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You can configure various scenarios thanks to the integration between SLA PowerBox API and Automation.

This page describes a basic example: trigger SLA metric start when the comment is deleted in the issue      send SLA history by email.

Set Automation rule

In order to set up the Automation rule for the project, proceed to Project settings → Automation → click Create rule.

  1. Choose a trigger for the rule: Issue comment deleted.

  2. As an action select Send web request.

          2.1. Enter Web request URL.

          2.2. Enter headers: email, jira-host, api-token.

          2.3. Select HTTP method: GET or POST.

          2.4. Fill in Web request body if necessary.

          2.5. Check the required boxes in Wait for response section:

  •  Delay execution of subsequent rule actions until we've received a response for this web request.
  •  Continue running the rule even if the request response is not successful (i.e. non-200 response).

   3. Validate your web request configuration by entering an issue key (optional).

   4. Click Save and select Turn it on.