Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

When storing sensitive data such as passwords or license keys, the main concern is to ensure its proper protection.
Secure Password Custom Field enables you to store private information behind a secure mask and prevent unauthorized access to it.


Extra authentication

Tip

Protect the information that you keep by requiring extra authentication every time the user is trying to access it.

Issues → Fields → Custom fields → Edit Password field authentication configuration

Image Modified

Extra authentication enabled - a user will be prompted to authorize before accessing the Secure Password Field. If authorization fails, none of the options (show/edit/copy the value) are available. A user will get an error message.

Image Modified

Permissions

Tip

Define who can access the field, decrypt, change or copy its value.

Issues → Fields → Custom fields permission schemes

Table of Contents
stylesquare

Expand
titleRead more about View field permission

Users with only View field permission can see the Password field on issue screen.  
The value of the field is shown encrypted and cannot be unmasked or edited by the current user.

Expand
titleRead more about Edit field value permission

If a user with Edit field value permission clicks on (blue star), the Overwrite value button appears. It enables the user to enter new data into the Password field.
The current value will be not shown as the user does not have permission to decrypt the field.

Expand
titleRead more about Decrypt field value permission

After clicking on (blue star)and successful authorization (if Extra authentication enabled), users with Decrypt field value permission get the next options:

  • Show value - data will be decrypted and the field value is shown:

  • Edit value - data will be decrypted and the field value is available for editing:

  • Copy to clipboard - allows the user to copy the field value to the clipboard.

History

Tip

Know if and when someone accessed sensitive data.

Every attempt to decrypt, edit, or copy the value of the Password field is recorded in the field's history. Furthermore, unsuccessful attempts are stored as well. In order to view the history of the field, a user needs to have the respective permission - View field history.

Depending on the Search mode you set, Password Field searching will be limited or disabled.
Strict mode - Secure Password Field is not searchable.

Image Added

Performance mode - a user is only able to check the field's last modification date.

Image Added