- SLAs in Jira Software / Core: You don't need to be using Jira Service Desk to introduce SLA counters. Extra important, if you're working with an outsourced consulting team that has no access to JSD.
- Complex SLAs: Your Service Level Agreement cannot be projected into Jira using status changes? SLA PowerBox allows you to change SLA status based on various events, e.g. adding a comment, changing assignee and much, much more.
- Unusual Working Days: You get to define working hours and days in the calendar.
- Multiple SLAs within one Jira instance: You can define multiple SLAs for different clients or teams.
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