These are standard mail providers which send notifications to a given email address about any changes regarding SLAs, or issues and projects.
Creating a Mail Notification Provider
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Log in as a user with
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the 'Jira Administrators' global permission.
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Navigate to Admin menu → Manage apps. Select SLA PowerBox
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→ Notification Providers to open the SLA Notification Providers page.
Tip: Keyboard shortcut: g + g + start typing notification providers...Click the Add Provider button.
Select Mail Server
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→ Next.
Fill in your SMTP mail server's details.
| Info |
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When configuring an SMTP mail server, you can refer to Atlassian documentation. |
6. Confirm with the Create button.
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Configuration Fields
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Provider Name - It is a Notification Provider display name and allows you to identify your notification.
Description - A short description of your notification.
Email prefix - It's a
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prefix that will be prepended to all outgoing email subjects.
Host - It allows you to choose a provider (added in the Notification Providers tab).
Email address - email address from which the message will be sent.
Username - Enter the address username.
Password - Enter your password.
Port- It is the SMTP port. For the Jira Mail Provider, it is necessary to update the SMTP mail server.
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In order to do so
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navigate to System
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→ Outgoing Mail and
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enter the requested
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information.
| Info | ||
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If you are not sure how to configure Jira's SMTP server, refer to Atlassian documentation. |
Username - Enter the address username.
Password - Enter your password.
TLS - When you tick the TLS checkbox, the communication with the email server is encrypted with TLS. if not, it is encrypted with SSL by default.
Test connection -
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by clicking this button you can test the connection with your mail server and check if the notifications will be
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sent properly
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.