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SLA Behaviours defines define SLA METRIC PowerBox Metric fields' behaviour in response to JIRA Issue Eventsissue events.

Mechanizm zmiany stanu pól SLA bazuje na eventach JIRA. Dzięki temu możliwe jest precyzyjne określenie kiedy dana akcja ma zostać wykonana.

Jeśli nie opanowałeś jeszcze koncepcji eventów JIRA kliknij tutaj.

 

 SLA PowerBox Metric's state is dependent on JIRA issue events. Use SLA Behaviours to set JIRA issue events triggering specific SLA PowerBox Metric's state changes. Thanks to that you can precisely (and basing on other JIRA events) define when a given action is supposed to be performed. 

If you are not familiar with JIRA issue events read more here.

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titleHow to add SLA Behaviours

Adding SLA Behaviours

  1. Log in as a user with the JIRA Administrators global permission.
    Choose  > Add-ons. Select SLA PowerBox > SLA Configurations to open the SLA Configurations page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurations
  2. Click the Add SLA Configurations button.
  3. Fill in Name and Description fields.
  4. Add actions (Read more) that respond to JIRA Issue Events.
  5. Click Create button.
  6. Created Actions for specific Issue Event will be presented in a graphic form - as shown below:

Viewing/Editing SLA Configurations

  1. Log in as a user with the JIRA Administrators global permission.
    Choose  > Add-ons. Select SLA PowerBox > SLA ConfigurationsConfiguration to open the SLA Configurations Configuration page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurations
  2. Click Edit button in the Options section.

Deleting SLA Configuration

  1. Log in as a user with the JIRA Administrators global permission.
    Choose  > Add-ons. Select SLA PowerBox > SLA ConfigurationsConfiguration to open the SLA Configurations Configuration page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurations
  2. Click Delete button in the Options section.
  3. Confirm deletingthe delete.