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  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose Image RemovedImage Added > Issues. Select Fields > Custom Fields to open the Custom Fields page.
  3. Select SLA Metric from the list.

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  1. Navigate to the Custom Fields page, locate the SLA Metric field and choose Image RemovedImage Added > Edit:
    • The Name is the label that appears to the left of the custom field when it is displayed to a user.
    • The Description is the help text that appears below the custom field when it is displayed in the Simple Search column.

    • Search Templates are responsible for indexing a custom field as well as making it searchable via Simple Search and Advanced Search (note that custom fields are not searchable via Quick Search). Every custom field type has a predefined search template, but you may select a different template using this procedure.

  2. Modify the fields as desired and click Update.

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  1. Navigate to the Custom Fields page, locate the desired field and choose Image Removed > Configure.
  2. Locate the context named Default Configuration Scheme for ... and click the Edit Configuration link.
  3. Under Choose applicable issue types, select the issue type(s) to which you want this Default Value and Options to be applied. You can select Any issue types if you wish.
  4. Under Choose applicable contexts, select the project(s) to which you want this Default Value and Options to be applied. Note that this will apply only to issues with selected issue type(s) as above.

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  1. Navigate to the Custom Fields page, locate the desired field and choose Image RemovedImage Added > Configure.
  2. Click the Add new context link. The 'Add configuration scheme context' page will be displayed (see below).
    • Under 'Add configuration scheme context', enter a 'Label' and 'Description' for your new context — these are used for administrative purposes only and will not be shown to end-users.
    • Under 'Choose applicable issue types', select the issue type(s) to which you want this Default Value and Options to be applied. You can select Any issue types if you wish.
    • Under 'Choose applicable contexts', select the project(s) to which you want this Default Value and Options to apply. Note that this will apply to only issues with the selected issue type(s) as above.

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  1. Navigate to the Custom Fields page, locate the desired field and choose Image RemovedImage Added > Configure.
  2. Locate the relevant context (there will usually only be one, named 'Default Configuration Scheme for ...') and click the Edit Default Value link in the right-hand column. The 'Set Custom Field Defaults' page will be displayed and will be particular to the custom field type:
    • (For a Select List or Multi-Select List) Select appropriate default value from the drop-down list.
      (info) To clear the default value, click on the current default value so it is no longer highlighted and then save, as described here: Unable to De-select Default Value for Multi Select Custom Field.
    • (For a Cascading Select List) Select appropriate default values from the drop-down lists (one for each level).
    • (For a Date field) Specify a date, or tick the check-box to make current date default.
    • (For other types of fields) Type appropriate default values from the drop-down lists (one for each level).
      (info) Certain types of custom fields, such as calculated custom fields, may not allow the defaults to be selected and will not have the Edit Default Value link.

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  1. Navigate to the Custom Fields page, locate the desired  field and choose Image RemovedImage Added > Configure.
  2. Locate the relevant context (usually there will only be one, named 'Default Configuration Scheme for ...'), and click the Options link in the right-hand column. The 'Edit Custom Field Options' page will be displayed (see below). There you can:
    • Select from the Edit parent select list drop-down to choose which list to edit. (For a Cascading Select List only)
    • Click Sort alphabetically to automatically re-order the options alphabetically.
    • Click the arrows in the Order column, or specify a number and click the Move button, to re-order the options manually.
    • Click Edit to change the text of an option.
    • Click Disable to hide an option so that it is no longer available for selection. Options that have been used cannot be removed (to preserve data integrity), but due to changing business requirements, they may become invalid over time and so you may wish to make them unavailable for new issues.
    • Click Delete to remove an option. (This will only be possible for options that have not been used.)

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  1. Navigate to the Custom Fields page, locate the desired field and choose Image RemovedImage Added > Screens.
  2. Select the check boxes of the screens on which you wish to display this custom field.
    (info) Note that field visibility depends on the field configuration (which is not related to the custom field configuration scheme described above). Refer to Specifying Field Behavior for more information.

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  1. Navigate to the Custom Fields page, locate the desired custom field and choose Image RemovedImage Added > Translate.
  2. Choose the language pack that this custom field translation will belong to (e.g. French)

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