SLA Configuration defines SLA METRIC fields behaviour in response to JIRA Issue Events.
Adding SLA Configuration
- Log in as a user with the JIRA Administrators global permission.
Choose
> Add-ons. Select SLA PowerBox > SLA Configurations to open the SLA Configurations page.
Tip: Use Keyboard shortcut: g + g + start typing sla configurations - Click the Add SLA Configurations button.
- Fill in Name and Description fields
- Add actions (Read more) that respond to JIRA Issue Events
- Click Create button
- Created Actions for specific Issue Event will be presented in a graphic form - as shown below:
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