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There is a possibility to restrict launching actions only to the specific events. In order to do so you have to select basic fields (i.e. Issue type, Issue Status, Resolution Date) or define those parameters by using simple or advanced JQL. These features guarantee that:

• action is fired only if it will be a result of a JQL Query
• action is fired only if a JQL Query return returns determined number of results

   

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  • • JQL can consists of tags such as i.e. $$ISSUEKEY$$, $$PROJECTKEY$$ that will be replaced with values of desired issue
  • action is fired only if the parameters of an issue - for which the action is fired - have certain values

  Editing SLA Actions

  1. Log in as a user with the JIRA Administrators global permission.
     Choose  > Add-ons. Select SLA PowerBox > SLA Configurations to open the SLA Configurations page.
      Tip: Use Keyboard shortcut: g + g + start typing sla configurations
  2. Click the Add SLA Configurations button.
  3. Choose desired Action from the tiles
     
  4. Click  > Edit
  5. Change desired parameters and click Edit button

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