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SLA Configuration defines SLA METRIC fields behaviour in response to JIRA Issue Events.

Adding SLA Configuration

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Added > Add-ons. Select SLA PowerBox > SLA Configurations to open the SLA Configurations page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurations
  2. Click the Add SLA Configurations button.
  3. Fill in Name and Description fields
  4. Add Actions (LINK read more) that respond to JIRA Issue Events
  5. Click Create button

Viewing SLA Configurations

Changing SLA Configuration

Deleting SLA Configuration