SLA PowerBox for JIRA
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  1. Log in as a user with the JIRA Administrators global permission.
    Choose  > Add-ons. Select SLA PowerBox > SLA Configurations to open the SLA Configurations page.
    (info) Tip: Use Keyboard shortcut: g + g + start typing sla configurations
  2. Click the Add SLA Configurations button.
  3. Fill in Name and Description fields
  4. Add Actions (LINK read Read more) that respond to JIRA Issue Events
  5. Click Create button

Viewing SLA Configurations

Changing SLA Configuration

Deleting SLA Configuration