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SLA Behaviours define SLA PowerBox Metric fields' behaviour in response to JIRA issue events.

SLA PowerBox Metric's state is dependent on JIRA issue events. Use SLA Behaviours to set JIRA issue events triggering specific SLA PowerBox Metric's state changes. Thanks to that you can precisely (and basing on other JIRA events) define when a given action is supposed to be performed. 

If you are not familiar with JIRA issue events read more here.

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titleHow to add SLA Behaviours

Adding SLA Behaviours

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select SLA PowerBox > SLA ConfigurationsBehaviours to open the SLA Configurations Behaviours page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurationsbehaviours
  2. Click the Add SLA ConfigurationsBehaviour button.
  3. Fill in in Name and  and Description fields fields.
  4. Add actions (Read more) that respond to JIRA Issue EventsEvents (Read more) using Add Action button.
  5. Click Create buttonClick Create button at the bottom.
  6. Created Actions for specific Issue Event will be presented in a graphic form - as shown below:
    Image RemovedImage Added
Viewing/

Editing SLA

Configurations

Behaviours

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select SLA PowerBox > SLA ConfigurationBehaviours to open the SLA Configuration Behaviours page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurationsbehaviours
  2. Click Edit Click Edit button in the Options section.

Deleting SLA

Configuration

Bahaviours

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select SLA PowerBox > SLA Configuration to open the SLA Configuration Behaviours to open the SLA Behaviours page.
    (info) Tip: Use Keyboard shortcutg + g + start typing sla configurationssla behaviours
  2. Click Click Delete button in the Options section.
  3. Confirm the deletewith Delete button.