SLA PowerBox for JIRA
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JIRA allows to modify all custom fields, including the SLA PowerBox Metric

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You can change the following values:

  • Name — the label that appears to the left of the custom field when it is displayed to a user. See below.
  • Description — the Help help text that appears below the custom field when it is displayed in the Simple Search column. See below.
  • Search Template — the mechanism for making a that allows to make the custom field searchable. SeeSee below.
  • Default Value — the default value of the custom field when it is first displayed to a user. See below.
  • Options (for Select and Multi-Select fields only) — the values from which a user range of values that users can choose. See below.
  • Context — the combination of project(s) and issue type(s) for which a given Default Value and Options will apply. See below.
    (info) Tip: You can create multiple Contexts, allowing you that allow to specify set different Default Values and Options for different combinations of projects and/or issue types.
  • Screens — the screen(s) on which the custom field will appear when an issue is created, edited or transitioned through workflow. See below (also see Defining a Screen).
  • Renderers — see Configuring Renderers and and Specifying Field BehaviorBehaviour.
  • Hide/Show — see Specifying Field BehaviorBehaviour.
  • Required/Optional — see Specifying Field BehaviorBehaviour.

Viewing SLA PowerBox Metric Field

To view the SLA PowerBox Metric Field in field in your JIRA system:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose  > Issues. Select Fields > Custom Fields to open the Custom Fields page.
  3. Select SLA PowerBox Metric Field from the list.

Editing SLA PowerBox Metric Field

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  1. Navigate to the Custom Fields page, locate the SLA PowerBox Metric field and choose  > Edit:
    • The Name is the label that appears to the left of the custom field when it is displayed to a user.

    • The Description is the Help help text that appears below the custom field when it is displayed in the Simple Search column.

    • Search Templates are responsible for indexing a custom field as well as making it searchable via Simple Search and Advanced Search (note that custom fields are not searchable via Quick Search). Every custom field type has a preconfigured search a predefined search template, but you may select a different template using this procedure.

  2. Modify the fields as desired and click Update.

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Each custom field has a context named Default Configuration Scheme for ..., which is created automatically when you add your custom field.

 Context

To change the project(s) and issue type(s) to which a given Default Value and Options apply:

  1. Navigate to the Custom Fields page, locate the desired field and choose  > Configure.
  2. Locate the context named Default Configuration Scheme for ... and click the Edit Configuration link.
  3. Under Choose applicable issue types, select the issue type(s) to which you want this Default Value and Options to applybe applied. You can select any Any issue types if you wish.
  4. Under Choose applicable contexts, select the project(s) to which you want this Default Value and Options to applybe applied. Note that this will apply only to only issues with the selected issue type(s) as above.

 Adding a new context

Adding a new context allows you to configure a field differently for different combinations of issue types and projects.

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  1. Navigate to the Custom Fields page, locate the desired field and choose  > Configure.
  2. Click the Add new context link. The 'Add configuration scheme context' page will be displayed (see below).
    • Under 'Add configuration scheme context', enter a 'Label' and 'Description' for your new context — these are used for administrative purposes only and will not be shown to your end-users.
    • Under 'Choose applicable issue types', select the issue type(s) to which you want this Default Value and Options to applybe applied. You can select Any issue types if you wish.
    • Under 'Choose applicable contexts', select the project(s) to which you want this Default Value and Options to apply. Note that this will apply to only issues with the selected issue type(s) as above.

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To edit the default value that field contains when it is first displayed to a user:

  1. Navigate to the Custom Fields page, locate the desired field and choose  > Configure.
  2. Locate the relevant context (there will usually only be one, named 'Default Configuration Scheme for ...') and click the Edit Default Value link in the right-hand column. The 'Set Custom Field Defaults' page will be displayed and will be particular to the custom field type:
    • (For a Select List or Multi-Select List) Select the appropriate default value from the drop-down list.
      (info) To clear the default of a select fieldvalue, click on the current default value so it is no longer highlighted and then save, as described here: Unable to De-select Default Value for Multi Select Custom Field.
    • (For a Cascading Select List) Select the appropriate default values from the drop-down lists (one for each level).
    • (For a Date field) Specify a date, or tick the check-box to make the current date the default.
    • (For other types of fields) Type the appropriate default values from the drop-down lists (one for each level).
      (info) Certain types of custom fields, such as calculated custom fields, may not allow for the defaults to be selected and will not have thethe Edit Default Value link.

 

Options

You can specify option values set the following types of values for custom fields of the following types:

  • Select lists
  • Multi select lists
  • Cascading selects lists
  • Radio buttons
  • Multi checkboxescheck-boxes

You can add, remove, re-order, sort the options alphabetically, and edit the text of an option value. You can also have HTML in an option value — be sure to use complete tag pairs, and check that if the HTML will display displays correctly.

(info) These options are case insensitive, so when using a select or multi-select list for a notification scheme, JIRA-ADMINISTRATORS will match the jira-administrators group. This means you cannot have both a JIRA-ADMINSITRATORS and a jira-administrators option, as they have the same name.

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  1. Navigate to the Custom Fields page, locate the desired  field and choose  > Configure.
  2. Locate the relevant context (usually there will usually only be one, named 'Default Configuration Scheme for ...'), and click the Options link in the right-hand column. The 'Edit Custom Field Options' page will be displayed (see below). Here There you can:
    • Select from the Edit parent select list drop-down to choose which list to edit. (For a Cascading Select List only)
    • Click Sort alphabetically to automatically re-order the options alphabetically.
    • Click the arrows in the Order column, or specify a number and click the Move button, to re-order the options manually.
    • Click Edit to change the text of an option.
    • Click Disable to hide an option so that it is no longer available for selection. Options that have been used cannot be removed (to preserve data integrity), but due to changing business requirements, they may become invalid over time and so you may wish to make them unavailable for new issues.
    • Click Delete to remove an option. (This will only be possible for options that have not been used.)

Choosing screens

To choose the  Screens on which a field will appear:

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  1. Navigate to the Custom Fields page, locate the desired custom field and choose  > Translate.
  2. Choose the language pack that this custom field translation will belong to (e.g. French) and