Page History

Adding SLA Metric Attribute field

Log in as a user with the 'Jira Administrators' global permission.
Navigate to Admin menu → Issues → Custom fields. Click Add custom field button.
Tip: Keyboard shortcut: g + g + start typing add custom…
Select Advanced type fields.
Locate SLA Metric Attribute and confirm your choice with the Next button.
Fill in the Name and Description (optional) fields.
Press the Create button.

Expand

title	Attribute types available

State	Current state of SLA Metric (e.g. Active, On Hold..).
Time spent	Time spent on the issue (e.g. 6h 35m 43s).
Time spent in percent	Time spent on the issue in percent (e.g. 64%).
Remaining or Exceeded	Shows time remaining to complete SLA or time exceeded if SLA was breached.
Remaining	Time remaining until SLA will be breached.
Exceeded	Time spent on the issue after a breach.
Time exceeded in percent	Time spent on the issue after a breach in percent.
Number of resumes	Number of times SLA Metric was resumed.
Active time percent	Percentage of time when SLA Metric was in Active state.
Time in on hold status	Amount of time the SLA Metric was paused.
Time in current goal	Time to complete the SLA according to the goal (applies if the current goal is set as a fraction of time).
Date in current goal	Deadline date according to the goal (applies if the current goal is set as a Date field).