The Calendar defines working days and working hours for SLA PowerBox - On Time Service Delivery Metric's time calculation. SLA PowerBox - On Time Service Delivery Metric takes days off, non-working hours and/or special working hours into account while calculating the remaining time.
Each SLA Goal can have multiple calendars assigned depemding depending on your business needs.
| Tip |
|---|
Please note that the Calendar is a separate add-on installed with SLA PowerBox. If you own some more add-ons from CoreSoft Labs, you can reuse calendars across them (e.g. when you install both SLA PowerBox and PULSE - a Monitoring Tool for JIRA). |
| Excerpt |
|---|
Creating Calendar- Log in as a user with the JIRA Administrators global permission.
Choose  Image Modified> Add-ons. Select Calendars to open the created calendars page.
 Tip:
|
...
- Use a Keyboard shortcut: g + g + start typing calendars.
|
...
- Click the Create button.
- Fill in the Name and Description fields.
- Select the Time zone from the drop down list.
- Set Working days and hours.
Use the tabs to
|
...
- determine working hours precisely: choose standard working hours, days off and special working hours.
 Image Modified
 Image Modified
 Image Modified - Click the Create button to confirm.
Editing Calendar- Log in as a user with the JIRA Administrators global permission.
Choose Image Modified > Add-ons. Select Calendars to open the Created calendars page.
Tip:
|
...
- Use a Keyboard shortcut: g + g + start typing calendars.
- Select a desired calendar and click the Edit button in the Options section.
- Edit parameters and confirm with the Edit button.
Deleting Calendar- Log in as a user with the JIRA Administrators global permission.
Choose Image Modified> Add-ons. Select SLA Calendars to open Created calendars page.
Tip:
|
...
- Use a Keyboard shortcut: g + g + start typing calendars.
- Select a desired calendar and
|
...
- click the Delete button in the Options section.
- Confirm with the Delete button.
|