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Mail protocols implemented in Pulse - Monitoring Tool for JIRA allows JIRA allow you to test the availability specified in a mail protocol. You can test if your mail service provider servers are alive or if your authorization data are your authorization data is correct.
Protocol settings
Pulse - Monitoring Tool for JIRA provide availability of sending receive retrieving emails. You can define:
- the tested e -mail adrdressaddress,
- the "correct" response time,
- a success service status strategy,
- the timeout.
If the timeout reached, and you still do NOT have a response, it means that your e-mail work works incorectly e. E.g. you should check if your domain name is pointing to the correct name servers where your email is hosted.
Timeout protect The timeout protects your service against the eternal from endless waiting for the response - after that period your service will be notified about the unavailability and the next test will be executed.
Service The service status strategy allows you to specify if : all all or any of attempts succeded, we if we want to use minimal, maximal or average test values to compare with yoursyour values.
Example
Below you can find sample an example of the SMTP protocol configuration in PULSE - Monitoring Tool for JIRA.
There are a few steps to take SMTP test SMTP service test.
They include:
- find findin a mail server on the specified host,
- check checking if the specified server support supports encrypted connections (if checked),
- connect connecting with correct authorization data and protocol port.
In case the example above we are using the "at least one attempt was success" strategy. It means , that we need only one attempt to be succeded able to say that the tested service is working correctly and to feel free to check the service status as "succeded". If remote mail server will NOT response until the timeout (in this case 10 seconds) - the service status will be checked as "failure". Also in the case with an incorrect authorization data you will receive a proper message.