We provide support for our apps at least 8 hours a day, 5 days a week.
Mon - Fri 10:00AM - 6:00PM CEST
You can submit a support request via our Support Portal or e-mail us at apps.support@mail.almarise.com
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Documentation
SLA PowerBox - On Time Service Delivery documentation contains information about using and administering this add-on.
SLA PowerBox - On Time Service Delivery Quick links:
User's Guide | Administrator's Guide
Questions
If you can't find answer to your question in our documentation, you may want to consider submitting your question to Atlassian user's question and answer community - Atlassian Answers
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CoreSoft Labs Support
Currently we do not provide dedicated support system for SLA PowerBox - On Time Service Delivery Plugin. If you need an assistance please report into Atlassian Answers.
Our customers can request email support by sending message to support@slaplugin.com. A support engineer will follow up with you quickly.
When requesting support, please provide as much details as possible. This will help us resolve your issues faster.
Request a Feature and Report a Bug
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