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Info

Integration API is available at slaapp.almarise.com

Find out how to identify the Jira Issue ID in Cloud

This API is dedicated to integration between Jira and third-party systems and allows for the extraction of data such as SLA metic state, history, etc.

Basic authentication is used to authenticate calls (email address + security token). Read how to set up a personal access token as described here.

Request headers to be set:

  • Source-System - JIRA

  • Jira-Host - address of Jira Cloud instance

...

  • Metric-state:
    • /integration/V1/metrics-state/{ticketId}
    • /integration/V1/metrics-state/{ticketId}/metrics
    • /integration/V1/metrics-state/{ticketId}/{slaMetricId}
  • Metric-history:
    • /integration/V1/metrics/history
  • SLA-event-processor:
    • /integration/V1/sla-custom-event/add
    • /integration/V1/sla-custom-event/add/multiple
    • /integration/V1/sla-custom-event/list/full
    • /integration/V1/sla-custom-event/list/
    • /integration/V1/sla-custom-event/list