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titleExample of usage

Request URL: https://slaapp.almarise.com/integration/V1/sla-custom-event/add/multiple

Request body:

{
  "ticketId": "10039",
  "metricId": "6751a9af00835a31fb1c27ac",
  "events": [
    {
      "triggerName": "metricResume",
      "slaEventAction": "RESUME",
      "actionDate": "2024-12-09T09:51:33.963Z"
    },
    {
      "triggerName": "metricFinish",
      "slaEventAction": "FINISH",
      "actionDate": "2024-12-09T09:55:33.963Z"
    }
  ]
}


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GET/integration/V1/sla-custom-event/list/full

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GET/integration/V1/sla-custom-event/list/

Returns a list of SLA events for the given metric.

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titleResponse example

Request URL: https://slaapp.almarise.com/integration/V1/sla-custom-event/list/?ticketId=10039&metricId=6751a9af00835a31fb1c27ac

Response body:

Code Block
{
    "ticketId": "10039",
    "metricId": "6751a9af00835a31fb1c27ac",
    "events": [
        {
            "triggerName": "Pause",
            "slaEventAction": "PAUSE",
            "actionDate": "2024-12-06T11:24:14.807Z"
        },
        {
            "triggerName": "string",
            "slaEventAction": "START",
            "actionDate": "2024-12-06T11:42:42.75Z"
        },
        {
            "triggerName": "metricStart",
            "slaEventAction": "START",
            "actionDate": "2024-12-06T12:20:42.75Z"
        },
        {
            "triggerName": "metricStart",
            "slaEventAction": "START",
            "actionDate": "2024-12-06T12:32:42.75Z"
        },
        {
            "triggerName": "metricPause",
            "slaEventAction": "PAUSE",
            "actionDate": "2024-12-06T12:34:42.75Z"
        }
    ]
}

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titleExample of usage

Request URL: https://slaapp.almarise.com/integration/V1/sla-custom-event/list?ticketId=10039&metricId=6751a9af00835a31fb1c27ac


Responses

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title200
- OK. Returned if the request is successful.

Status
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title400
- Bad request.

Status
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title401
- Unauthorized.

Status
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title403
- Forbidden.

Status
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title404
- Not Found. Metric ID does not exist.

Status
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title500
- Server Error.