...
Get the SLA metric(s) of the given ID.
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| Parameter | Type | Default value | Required |
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ids | Ids (array[string]
| ) - IDs of metrics to return.
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Request URL: https://slaapp.almarise.com/integration/V1/metrics Response body: | Code Block |
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[
{
"name": "Time to Resolution",
"description": "Time to Resolution of the ticket",
"id": "6751a9af00835a31fb1c27ac"
},
{
"name": "Time to First Response",
"description": "Time to First Response of the ticket",
"id": "67530aa500835a31fb1c27b3"
}
] |
|
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- OK. Returned if the request is successful.
- Bad request. - Unauthorized.
- Forbidden. Returned if the user does not have permission to complete this request
. - Not Found. Metric ID does not exist.
- Server Error.