We provide support for our apps at least 8 hours a day, 5 days a week.
Mon - Fri 10:00AM - 6:00PM CEST
Documentation
The SLA PowerBox - On Time Service Delivery documentation contains information about using and administering this add-on.
Quick links:
User's Guide | Administrator's Guide
Questions
If you can't find the answer to your question in our documentation, you may want to consider submitting your question to the Atlassian user's question and answer community - Atlassian Answers
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You can submit a support request
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via our Support Portal
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When requesting support, please provide as much details as possible. This will help us resolve your issues faster.
Request a Feature and Report a Bug
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or e-mail us at apps.support@mail.almarise.com