...
SLA_FIELD_NAME_ASC,
SLA_FIELD_NAME_DESC;
| Info |
|---|
If you want to use the simplest possible sorting option, you don't need to add any parameters to configuration file. It's enough to rename your SLA Agreements accordingly, eg: 01. Time to first reponse 02. Time to resolution 03. Time to closure |
2. Showing the state of the calendar on the issue view
...
com.coresoftlabs.sla.notification.queue.checker.job.interval.in.minutes
3.6 Time between updating issue and sending notification. Default value: 5000ms
com.coresoftlabs.sla.notification.issue.event.delay
4. Cache settings
4.1 Ability to get the value of the SLA field from cache. Default value: true
...
com.coresoftlabs.sla.cache.goal-match.expire-time.milis
5. Miscellaneous
5.1 How many threads are created to reindex SLA Agreement(s). Default value: 10
com.coresoftlabs.sla.default.reindexing.thread.count