| Panel |
|---|
|
| GET/integration/V1/metric/{id}metrics |
Get Returns the SLA metric(s) of the given ID.
| Expand |
|---|
|
|
| Parameter | Type | Default value | Required |
|---|
id | string | 
Ids (array[string]) - IDs of metrics to return.
| Expand |
|---|
|
Request URL: https://slaapp.almarise.com/integration/V1/metric/6751a9af00835a31fb1c27acmetrics Response body: | Code Block |
|---|
[
{
"name": "stringTime to Resolution",
"description": "string"
} |
|
| Panel |
|---|
|
| PUT/integration/V1/metric/{id} |
Update the given SLA metric (e.g. change the name of the metric).
| Expand |
|---|
|
| Parameter | Type | Default value | Required |
|---|
id | string | | | Expand |
|---|
|
| Code Block |
|---|
{
Time to Resolution of the ticket",
"id": "6751a9af00835a31fb1c27ac"
},
{
"name": "Time to ResolutionFirst Response",
"description": "Time to First ResolutionResponse of the ticket"
} |
|
| Expand |
|---|
|
Request URL: https://slaapp.almarise.com/integration/V1/metric/6751a9af00835a31fb1c27ac Response body: | Code Block |
|---|
{
,
"name": "Time To Resolution",
"id": "6751a9af00835a31fb1c27ac67530aa500835a31fb1c27b3"
}
] |
|
Responses
- OK. Returned if the request is successful. - Unauthorized. - Forbidden. Returned if the user does not have permission to complete this request. - Server Error.