These are standard mail providers which send notifications to a given email address about any changes regarding SLAs, or issues and projects.
Creating a Mail Notification Provider
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Log in as a user with
the Jira Administrators the 'Jira Administrators' global permission.
Choose the cog icon> Add-onsNavigate to Admin menu → Manage apps. Select SLA PowerBox
> → Notification Providers to open the SLA Notification Providers page.
Tip: Keyboard shortcut: g + g + start typing notification providers...Click the Add Provider button.
Select Mail Server
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- Edit the Name for the notification and/or the Description and/or other fields which are listed and described below.
- Confirm with the Save button.
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→ Next.
Fill in your SMTP mail server's details.
| Info |
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When configuring an SMTP mail server, you can refer to Atlassian documentation. |
6. Confirm with the Create button.
Configuration Fields
Provider Name - It is a Notification Provider display name and allows you to identify your notification.
Description - A short description of your notification.
Email prefix - It's a prefix that prefix that will be prepended to all outgoing email subjects.
Host - It allows you to choose a provider (added in the Notification Providers tab).
Email address - Email address from which the messages will be sent.
Username - Enter the address username.
Password - Enter your password.
Port - It is the SMTP port. For the Jira Mail Provider, it is necessary to update the SMTP mail server.
In order to do so choose navigate to System > → Mail > Outgointg → Outgoing Mail and then enter the requested infromationinformation.
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| title | Jira SMTP server |
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If you are not sure how to configure Jira's SMTP server, refer to Atlassian documentation.
Username - Enter the address username.
Password - Enter your password.
TLS - When you tick the TLS checkbox, the communication with the email server is encrypted with TLS security protocol. if If not , checked - it is encrypted with SSL protocol by default.
Test connection - You By clicking this button you can test the connection with your mail server and check if the notifications will be send sent properly by clicking this button.