These are standard mail providers which send notifications to a given email address about any changes regarding SLAs, or issues and projects.
Creating a Mail Notification Provider
...
Log in as a user with
...
the 'Jira Administrators' global permission.
...
Navigate to Admin menu → Manage apps. Select SLA PowerBox
...
→ Notification Providers to open the SLA Notification Providers page.
Tip: Keyboard shortcut: g + g + start typing notification providers...Click the Add Provider button.
Select Mail Server
...
→ Next.
Fill in your SMTP mail server's details.
| Info |
|---|
When configuring an SMTP mail server, you can refer to Atlassian documentation. |
6. Confirm with the Create button.
Configuration Fields
...
Provider Name - It is a Notification Provider display name and allows you to identify your notification.
Description - A short description of your notification.
Email prefix - It's a
...
prefix that will be prepended to all outgoing email subjects.
Host - It allows you to choose a provider (added in the Notification Providers tab).
Email address - Email address from which the messages will be sent.
Username - Enter the address username.
Password - Enter your password.
Port - It is the SMTP port. For the Jira Mail Provider, it is necessary to update the SMTP mail server.
...
In order to do so
...
navigate to System
...
...
→ Outgoing Mail and
...
enter the requested
...
information.
...
...
| title | Jira SMTP server |
|---|
...
If you are not sure how to configure Jira's SMTP server, refer to Atlassian documentation.
Username - Enter the address username.
Password - Enter your password.
TLS - When you tick the TLS checkbox, the communication with the email server is encrypted with TLS security protocol.
...
If not
...
checked - it is encrypted with SSL protocol by default.
Test connection -
...
By clicking this button you can test the connection with your mail server and check if the notifications will be
...
sent properly
...
.