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Integration API is available at slaapp.almarise.com

Authentication

Basic authentication is used to authenticate calls. You will need an email address connected to the Atlassian account and a security token.

The security token is generated from your Atlassian account. This is how to set up a personal access token step-by-step:

1. Log in to your account and navigate to the Security tab → API tokens → click on "Create and manage API tokens".

2. Click "Create API token".

3. Fill in the Name of the token and set the Expiration date → click Create.

4. Copy the token. 

Requests 

Before making API call, you have to set 3 request headers:

• Source-System - JIRA

• Jira-Host - address of your Jira Cloud instance

• api-token - token generated via your Atlassian account account. 

Before you start

To make API calls you'll need to provide an issue ID and (in certain cases) SLA metric ID.

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SLA metric ID can be obtained by using some endpoints e.g. GET/integration/V1/metrics-state/{ticketId}/metrics

An example of integrating SLA PowerBox API with Automation for Jira.

List of Endpoints

• Metric-state:
  • /integration/V1/metrics-state/{ticketId}
  • /integration/V1/metrics-state/{ticketId}/metrics
  • /integration/V1/metrics-state/{ticketId}/{slaMetricId}
• Metric-history:
  • /integration/V1/metrics/history
• SLA-event-processor:
  • /integration/V1/sla-custom-event/add
  • /integration/V1/sla-custom-event/add/multiple
  • /integration/V1/sla-custom-event/list/full
  • /integration/V1/sla-custom-event/list
  • /integration/V1/sla-custom-event/list

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