Mail Server
These are standard mail providers which send messages on a given email address about any changes regarding SLAs, or issues and projects.
Here we have two options:
- Jira Mail Provider, or
- Custom Mail Provider.
By clicking the Add button on the right-hand side of the initial page, you start to create your Mail Notification Provider.
Please note that the Port field is the SMTP port. For the Jira Mail Provider, it is necessary to update the SMTP mail server.
In order to do so choose System > Mail > Outgointg Mail and then enter the requested infromation.
If you are not sure how to configure Jira's SMTP server, refer to Atlassian documentation. The link is available at the bottom of this page.
You can test the connection with your mail server and check if the notifications will be send properly by clicking the Test Connection button.
When you tick the TLS checkbox, the communication with the email server is encrypted with TLS/SSL.
The image below shows the configuration of the Custom Mail Provider:
