Notification Providers

Mail

It is a standard Jira mail provider which sends messages on a given email address about any changes regarding SLAs, or a customized mail provider.

By clicking the Add button the right-hand side of the initial page, you start to create your Mail Notification Provider.

Slack

In order to be a member of an existing Slack workspace, you will have to join one first. In this notification provider, everything happens on a workspace which is a group of people using Slack together. For this reason it is best to add this notification app to your Slack channels and workspaces. 

When creating a Slack provider, you have to decide if you want the notification to be sent by a user or by a bot.  If the Username field will be completed and the As a user field will be marked as false, the message will be sent by a bot with the name you have previously entered. 

Hipchat

Hipchat acts similarly to Slack, the difference being that you have to start or join a group and specify to which room the message should be sent. It is fully integrated with Jira services – integration across your projects, issues and SLAs to your notifications. The authorization is based on your room id and your token. This data can be accesed to by when registering or checking Hipchat room details.

Sms

In this case there are four providers available: 

• Twillio
• Sms Api
• CLX
• Custom sms

Twillio

In order to configure your Twillio, you have to register on the Twillio website and then check, in the console view, what is your aacount sid and token. This information is necessary to create the selected notification provider.

Sms API

CLX