• Created by Unknown User (robert.dzido@infodesign.pl), last updated by Unknown User (aleksandra.luszowska@infodesign.pl) on Feb 02, 2018 1 minute read

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What's new?

Using Slack, Hipchat or working constantly with the mobile phone in your hand? This feature will always keep you informed about your SLAs.


Notification Provider specifies the method of informing users about their SLAs. It may be defined as a communication channel.

These include configuring an already existing mail provider, creating a new custom SMS provider, and adding Slack or Hipchat as notification providers.

Adding a Provider:

  1. Log in as a user with the Jira Administrators global permission.
  2. Choose the cog icon> Add-ons. Select SLA PowerBox > Notification Providers to open the SLA Notification Providers page.
    Tip: Keyboard shortcut: g + g + start typing notification providers...
  3. Click the Add Provider button.  
  4. Select you Provider type. There are four options available. 

  5. Confirm your choice with the Next button. 

Useful links: www.twilio.com, www.support.twilio.com, www.slack.com/get-started/, www.clxcommunications.com, www.smsapi.pl, www.stride.com, https://confluence.atlassian.com/adminjiraserver075/configuring-jira-s-smtp-mail-server-to-send-notifications-935391635.html

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