Microsoft Teams Workflows tool is a powerful instrument for creating highly customized automation and selective publishing to Teams channels.
This documentation will guide you through the workflow set-up allowing the SLA notifications to be posted in Teams channel in the form of an Adaptive card.
In this documentation, we provide the basic example of utilising the adaptive cards functionality. You may use Microsoft documentation or resources like Adaptive card designer in order to customize your cards.
Build a workflow
- Locate the desired Teams channel → click on three horizontal dots and select Workflows → Manage.
- Press "New Flow" button at the right-top corner of the page → Create from blank.
- Choose a Trigger: When a Teams webhook is received.
- Select "Anyone" in "Who can trigger the flow?" field → add New step.
- Select Action: Post card in a chat or channel.
- Post as → Flow bot.
- Post in → choose Team and Channel to which the card will be posted.
- Adaptive card - paste the JSON for your card. Example: @{triggerOutputs()?['body']}
- Click Save and copy the Connector URL from the Trigger.
