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Notification Provider specifies the method of informing users about their SLA. It may be defined as a communication channel.
What's new?
Using Slack, Hipchat or working constantly with the mobile phone in your hand? This add-on will always keep you informed about your SLAs.
You can set up the Notification Provider using four different options:
It is a standard mail provider which sends messages on a given email address about any changes regarding SLA. By clicking the Add button the right-hand side of the initial page, you start to create your Mail Notification Provider.
Slack
Sms
Hipchat