Reporting is an essential part of the SLA Management process. SLA PowerBox empowers you with three distinct types of reports - JQL Reporting, Project Reports, and Dashboard Gadgets.
Learn the strengths of each of these types here.
JQL Reporting
Search functions
SLA PowerBox for JIRA provides a set of functions you can use to track performance against your SLAs. You can search for issues with 11 different functions that allow you to search against three different types of functions:
SLA Metric State
SLA Breach Status
Metric's Duration
Project reports
Dashboard Gadgets
Your SLA Dashboard
You can create a SLA Dashboard, where you can place different gadgets that will help you understand how your organization deals with SLAs.
We have 3 gadgets to choose from:
SLA PowerBox Breached report
SLA PowerBox Performance gadget
SLA PowerBox State Gadget