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  1. Log in as a user with the 'Jira Administrators' global permission.

  2. Navigate to Admin menu → Projects and search for the desired project.

  3. At Project settings section locate Portal Notifications tab.

Jira Notifications

Notifications will be sent according to the existing project configuration. Read more about Jira notifications.

To enable Jira Notification for Idea Portal check the Use Jira Notifications box at the Portal Notifications tab.

Portal Notifications

Portal Notifications allows you to set a separate configuration for Idea Portal notifications.

Idea Notifications

Idea Notifications can be generated for the following events:

  • Idea status changed

  • Idea created

  • Idea deleted

  • Idea updated

  • Idea votes down

  • Idea votes updated

  • Idea votes up

Possible Recipients:

  • Reporter

  • Assignee

  • Follower

  • Ideation users

  • Administrators

  • Ideation moderators

Comment Notifications

Comment Notifications can be generated for the following events:

  • Idea comment created

  • Idea comment deleted

  • Idea comment updated

  • Idea comment votes down

  • Idea comment votes updated

  • Idea comment votes up

  • Idea response to comment created

  • Idea response to comment deleted

  • Idea response to comment updated

Possible Recipients:

  • Reporter

  • Assignee

  • Follower

  • Comment Author

  • Parent Comment Author

  • Ideation users

  • Administrators

  • Ideation moderators

To enable or disable a notification, check/uncheck the Enable box.

To exclude the current user from notification recipients click on (blue star) ​icon at the Actions section.

To test a particular notification click Send test mail.

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