Reporting is an essential part of the SLA Management process. SLA PowerBox empowers you with three distinct types of reports - JQL Reporting, Project Reports, and Dashboard Gadgets.
Learn the strengths of each of these types here.
JQL Reporting
Advanced search functions
SLA PowerBox for JIRA provides a set of functions you can use to track performance against your SLAs.
You can search for issues with 11 different functions that allow you to search against three different types of functions:
SLA Metric State
SLA Breach Status
Metric's Duration
Project Reports
Powerful project-based reporting
You can generate reports directly from the Project tab, using a chosen metric, date, internal and period. You can narrow the results further down, by using JQL query. There are 5 available report types:
SLA Finished vs. Finished on Time
All Issues vs. Not Breached
All Issues vs. Breached
All Issues vs Cancelled
All Issues vs Finished on Time
Dashboard Gadgets
Your dedicated SLA Dashboard
You can create an SLA Dashboard, where you can place different gadgets that will help you understand how your organization deals with SLAs at a glance.
We have 3 gadgets to choose from:
SLA PowerBox Breached report
SLA PowerBox Performance gadget
SLA PowerBox State Gadget
SLA PowerBox Resolution Report