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Calendar defines working days and hours for SLA PowerBox Metric's time calculation. SLA PowerBox Metric takes days off, non-working hours and/or special working hours into account while calculating the remaining time.
Each SLA Goal can have multiple calendars assigned depemding on your business needs.

Excerpt

Creating Calendar

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select

...

  1. Calendars

...

  1. to open the created calendars page.
    (info) Tip: Use Keyboard shortcutg + g + start

...

  1. typing calendars
  2. Click Create button.
  3. Fill in Name and Description fields.
  4. Select Time zone from the drop down list.
  5. Set Working days and hours
    (info) Use the tabs to precisely determine working hours: choose standard working hours, days off and special working hours
    Image Modified Image ModifiedImage Modified

  6. Click Create button to confirm.

Editing Calendar

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select

...

  1. Calendars to open Created calendars page.
    (info) Tip: Use Keyboard shortcutg + g + start

...

  1. typing calendars
  2. Select desired calendar and click Edit button in Options section.
  3. Edit parameters and confirm with Edit button.

Deleting Calendar

  1. Log in as a user with the JIRA Administrators global permission.
    Choose Image Modified > Add-ons. Select

...

  1. SLA Calendars to open Created calendars page.
    (info) Tip: Use Keyboard shortcutg + g + start

...

  1. typing calendars
  2. Select desired calendar and click Delete button in Options section.
  3. Confirm with Delete button.