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Adding SLA Behaviours
- Log in as a user with the JIRA Jira Administrators global permission.
Choose Image RemovedImage Added > Add-ons. Select SLA PowerBox > SLA Behaviours to open the SLA Behaviours page.
Tip: Use Use a Keyboard shortcut: g + g + start typing sla behavioursbehaviour - Click the Add SLA Behaviour button and choose from two possible options: Status-based and Event-based behaviour types as shown below:Image AddedIt is possible to select a behaviour with sample data in order to get familiar with both options and their functionalities.
- Fill in the Name and Description fields.
- Add actions that respond to JIRA Jira Issue Events (Read more) using the Add Action button.
- Click Click the Create button at the bottom.
- Created Actions for a specific Issue Event will be presented in a graphic form - as shown below:Image Removed
Image Added
Editing SLA Behaviours
- Log in as a user with the JIRA Jira Administrators global permission.
Choose Image RemovedImage Added > Add-ons. Select SLA PowerBox > SLA Behaviours to open the SLA Behaviours page.
Tip: Use Use a Keyboard shortcut: g + g + start typing sla behavioursbehaviour - Click Click the Edit button in the Options section.
Deleting SLA Bahaviours
- Log in as a user with the JIRA Jira Administrators global permission.
Choose Image RemovedImage Added > Add-ons. Select SLA PowerBox > SLA Behaviours to open the SLA Behaviours page.
Tip: Use Keyboard shortcut: g + g + start typing sla behavioursbehaviour - Click Click the Delete button in the Options section.
- Confirm with the Delete button.
Exporting SLA Behaviours
- Log in as a user with the JIRA Jira Administrators global permission.
Choose Image RemovedImage Added > Add-ons. Select SLA PowerBox > SLA Behaviours to open the SLA Behaviours page.
Tip: Use Use a Keyboard shortcut: g + g + start typing sla behavioursbehaviour - Click the Export Click Edit button in the Options section.
Exporting SLA Behaviours
- Log in as a user with the JIRA Administrators global permission.
Choose Image Removed > Add-ons. Select SLA PowerBox > SLA Behaviours to open the SLA Behaviours page.
Tip: Use Keyboard shortcut: g + g + start typing sla behaviours - Click Edit button in the Options section.
- The file download should start automatically. The exported file is in the .xml format.