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1. SLAs” button - click on it to enter the SLA Report screen.

2. Click here to select a report type. There are 5 report types available:

   1. SLA Finished vs. Finished on Time

   2. All Issues vs. Not Breached

   3. All Issues vs. Breached

   4. All Issues vs Cancelled

   5. All Issues vs Finished on Time

3. Select the Metric that you want to analyze in your report.

4. Set filters. You can choose Date, Period and Interval.

5. The “Generate Report” “Prepare report” button. Above it, you can narrow your report further by entering a JQL queryClick on it to make the magic happen.

6. Here you can see a sample report in a graph form, generated for our project SAMPLE.

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