Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

{{sla.breached}} - SLA breach: , returns true or false

{{sla.remainingTimeInPercent}} - returns time remaining until SLA breach in percent (e.g. 15%). 

{{sla.remainingTime}} - returns time remaining until SLA breach (e.g. 2h 12m 40s).

{{sla.spentTime}} - returns time spent after SLA clock was started (e.g. 1h 10m 30s).

{{sla.spentTimeInPercent}} - returns time spent on the issue in percent (e.g. 45%). 

{{sla.state}} - SLA metric state (e.g. Active, Finished..).

{{sla.deadline}} - SLA metric deadline (e.g. 18/Jan/24 4:15 PM).

{{sla.negotiatedStartDate}} - returns SLA metric start time (applies if Negotiated start date is set for the current goal) e.g. 19/Jan/24 12:15 PM.

{{sla.negotiatedEndDate}} - returns SLA metric end date (applies if Negotiated end date is set for the current goal) e.g. 19/Jan/24 1:15 PM.

{{sla.timeOnHold}} - returns time the SLA Metric was paused (e.g. 11m 30s). 

{{sla.timeOnHoldInPercent}} - returns time SLA Metric was paused in percent (e.g. 10%). 

{{sla.timeActive}} - time SLA Metric was in Active state (e.g. 2h 34m 10s).

{{sla.timeActiveInPercent}} - returns the percentage of time SLA Metric in active state (e.g. 40%).

{{sla.timeInGoal}} - time in the current goal (applies if the current goal is set as a fraction of time) e.g. 1h.

...