Workflow conditions determine whether users can execute a transition. E.g. if a condition is not met, the user won't see the transition button on the View issue page. To read more click here.
Condition configuration
- Go to the Project settings page → Workflows → Actions → click Edit.
- Go to Conditions on the selected transition → click Add condition.
- Locate SLA metric deadline condition by SLA PowerBox → Add.
- Select the SLA metric.
- Pick the deadline time condition:
- At least [selected time] before the deadline.
- At least [selected time] after the deadline.
- Less than [selected time] before the deadline.
- Less than [selected time] after the deadline.
- Define the time after/before the deadline for the condition selected in the previous step.
- Optionally add a fixed value (e.g. condition is always true/always false) for a specific SLA state.
- Click Add and publish the workflow.
