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This API is dedicated to integration between Jira and third-party systems and allows for the extraction of data such as SLA metic state, history, etc.

Basic authentication is used to authenticate calls (email address + security token). Read how to set up a personal access token as described here.

Request headers to be set:

  • Source-System - JIRA

  • Jira-Host - address of Jira Cloud instance

Integration API is available at slaapp.almarise.com

Find out how to identify the Jira Issue ID in Cloud

Endpoints

SLA Metric State

GET/integration/V1/metrics-state/{ticketId}

This endpoint allows viewing the states of all SLA metrics in the given issue.


ParameterTypeDefault valueRequired
ticketIdstring
     check mark 
showUiMetaDatabooleanfalse


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