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POST/integration/V1/sla-custom-event/add
Allows users to manually add an event that will trigger SLA state change.
{
"ticketId": "string",
"metricId": "string",
"triggerName": "string",
"slaEventAction": "START",
"actionDate": "2024-12-06T11:19:22.270Z"
}
Request URL: https://slaapp.almarise.com/integration/V1/sla-custom-event/add
Response body: