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POST/integration/V1/sla-custom-event/add

 Allows users to manually add an event that will trigger SLA state change.

{
  "ticketId": "string",
  "metricId": "string",
  "triggerName": "string",
  "slaEventAction": "START",
  "actionDate": "2024-12-06T11:19:22.270Z"
}


Request URL: https://slaapp.almarise.com/integration/V1/sla-custom-event/add

Request body:

{
  "ticketId": "10039",
  "metricId": "6751a9af00835a31fb1c27ac",
  "triggerName": "string",
  "slaEventAction": "START",
  "actionDate": "2024-12-06T11:42:42.750Z"
}

Response body:





                
        
    
        


                        
    





    

	

		
    
    
            
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