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GET/integration/V1/metric/{id}
Returns the SLA metric of the given ID.
| Parameter | Type | Default value | Required |
|---|
| id | string |
|  |
Request URL: https://slaapp.almarise.com/integration/V1/metric/6751a9af00835a31fb1c27ac
Response body:
{
"name": "Time To Resolution",
"id": "6751a9af00835a31fb1c27ac"
}
PUT/integration/V1/metric/{id}
Updates the given SLA metric (e.g. change the name of the metric).
| Parameter | Type | Default value | Required |
|---|
| id | string |
| |
{
"name": "string",
"description": "string"
}
Request URL: https://slaapp.almarise.com/integration/V1/metric/6751a9af00835a31fb1c27ac
DELETE/integration/V1/metric/{id}
Deletes the SLA metric of the given ID.
| Parameter | Type | Default value | Required |
|---|
| id | string |
| |
Request URL: https://slaapp.almarise.com/integration/V1/metric/6751a9af00835a31fb1c27ac
POST/integration/V1/metric
Allows creating an SLA metric.
{
"name": "string",
"description": "string"
}
Request URL: https://slaapp.almarise.com/integration/V1/metric
Request body:
{
"name": "Time to First Response",
"description": "Time to First Response of the ticket"
}