Secure Fields for JIRA
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Security levels remind:

  1. Performance - you can perform regular JQL search. 

  2. Strict - you can search for secure fields only by using"issue in search" functions.

  3. Disabled - search is not possible.

Important: changing Security level always demands Jira re-index, otherwise changes will not be saved.

The error occurs when JQL is used to search for the field that is set to Strict mode.

There are 2 ways of resolving the issue:

  1. switching to Performance mode to enable field search via JQL;

  2. keep Strict mode and use one of "issue in search" functions.

Switching from Strict to Performance, reindex Jira or at least project, check global search setting, then setting for particular CF

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Secure Single/Multi List in Performance mode -> not supper secure suggest strict mode, reindex jira or at leaset project

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  • search that you perform

  • secure field's permission scheme

  • searching mode settings: Manage apps → Secure Fields → Search Security Settings

  • secure field settings: Issues → Custom fields → pick needed secure field and press Edit

  • configuration of the field: Issues → Custom fields → pick needed secure field and press Configure

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