• Created by Unknown User (agnieszka.dunin@coresoftlabs.com), last updated on May 13, 2016 1 minute read

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

 

 

SLA States:

  • Active 
  • On Hold
  • Finished
  • Exceeded - time limit has been breached
  • Cancelled

 

 

Colour status:

  • Green - more than 75% time available  
  • Blue - 50-75% time available 
  • Yellow - 25-50% time available 
  • Brown - 0-25% time available
  • Red - time limit breached

 

  • No labels