You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

 

SLA States:

  • Active - measuring is in progress
  • On Hold - measuring is paused
  • Finished - measuring is finished and time limit has not been breached
  • Exceeded - measuring is finished but time limit has been breached
  • Cancelled - SLA Metric was cancelled

 

 

Colour status:

  • Green - more than 75% time available  
  • Blue - 50-75% time available 
  • Yellow - 25-50% time available 
  • Brown - 0-25% time available
  • Red - time limit breached
  • Light Grey - calculation is not started
  • Grey - SLA Metric was cancelled

 

  • No labels