Creating Metrics and Calendars
Add SLA Metric Field
Workflow PowerBox Plugin gives you a possibility to create pre-defined templates that consists of a set of conditions or validators or post functions - depending on what kind of template you are working on. You can easily create a desired template by logging to JIRA's Administration page and choosing Issues > Workflow tab.
Clicking on the either Conditions or Validators or Post Functions Template button will redirect you to the pages where you can create a template with a set of workflow elements.
Create SLA Calendar
Templates are about to be used in the particular transitions in a workflow.
Configuring SLA Agreement
Set up Goals
Templates are about to be used in the particular transitions in a workflow.
Configure SLA Behaviours
Templates are about to be used in the particular transitions in a workflow.
Configure SLA Agreement
Templates are about to be used in the particular transitions in a workflow.
Reporting & Analysis
Use JQL Search & Configure Dashboards
Templates are about to be used in the particular transitions in a workflow.
View SLA History
Templates are about to be used in the particular transitions in a workflow.
Create SLA Level Analysis
Templates are about to be used in the particular transitions in a workflow.