• Created by Unknown User (robert.dzido@infodesign.pl), last updated by Inga on May 18, 2022 3 minute read

Before you begin

You must have the JIRA System Administrators global permission before you can carry out the instructions on this page.

Installation

To install PULSE - Monitoring Tool for JIRA, take the following steps:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Click the admin drop-down and choose Atlassian Marketplace and the Manage add-ons screen loads.
    (info) Tip: Use a Keyboard Shortcut instead: g then g and start typing manage...
  3. If your JIRA server is connected to the Internet, you can click Find new add-ons from the left-hand side of the page and locate PULSE - Monitoring Tool for JIRA via search.
    The appropriate add-on version appears in the search results.
    Otherwise, please download PULSE - Monitoring Tool for JIRA directly from the marketplace to your computer and click Upload plugin from the right-hand side of the page.
  4. Click Try free to begin a new trial or Buy now to purchase a license for PULSE - Monitoring Tool for JIRA.
    You're prompted to log into MyAtlassian. PULSE - Monitoring Tool for JIRA Monitor begins to download.
  5. Enter your information and click Generate license when redirected to MyAtlassian.
  6. Click Apply license.
    If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

Update

Follow the same steps as above for installing our add-on, since the old add-on version is removed from the file system, as says in the JIRA documentation on Updating Add-ons.

Disabling

  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose the cog icon  at the top right of the screen, then choose add-ons, select Manage add-ons (left tabs).
    (info)Tip: Use a Keyboard Shortcut instead: g then g and start typing manage...
  3. Expand PULSE - Monitoring Tool for JIRA in the User-installed Apps
  4. Click the Disable button.

(info) See further information for JIRA documentation on Disabling and Enabling Apps.

Uninstalling

  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose the cog icon  at the top right of the screen, then choose add-ons, select Manage add-ons (left tabs).
    (info)Tip: Use a Keyboard Shortcut instead: g then g and start typing manage... .
  3. Expand PULSE - Monitoring Tool for JIRA in the User-installed Add-ons.
  4. Click the Uninstall button.

Upgrade JIRA

If you are upgrading your version of JIRA, your current version of PULSE - Monitoring Tool for JIRA may not be compatible with the new JIRA version. In this case, follow these steps:

  1. Uninstall PULSE - Monitoring Tool for JIRA as described above.
  2. Upgrade your JIRA version.
  3. Install a new compatible version of PULSE - Monitoring Tool for JIRA Plugin.
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