Updating SLA PowerBox
Follow the same steps as above for Installing our add-on, since the old add-on version is removed from the file system, as says in the Jira documentation on Updating Add-ons.
Disabling SLA PowerBox
- Log in as a user with the Jira Administrators global permission.
- Choose the cog icon at the top right of the screen, then choose add-ons, select Manage add-ons (left tabs).
Tip: Use a Keyboard Shortcut instead: g then g and start typing manage... . - Expand SLA PowerBox - On-Time Service Delivery Plugin in the User-installed Add-ons.
- Click the Disable button.
For further information, refer to Disabling and Enabling add-ons.
Uninstall SLA PowerBox
- Log in as a user with the Jira Administrators global permission.
- Choose the cog icon at the top right of the screen, then choose add-ons, select Manage add-ons (left tabs).
Tip: Use a Keyboard Shortcut instead: g then g and start typing manage... . - Expand SLA PowerBox - On-Time Service Delivery in the User-installed Add-ons.
- Click the Uninstall button.
Upgrade JIRA version
If you are upgrading your version of Jira, your current version of SLA PowerBox - On-Time Service Delivery may not be compatible with the new Jira version. In this case, follow these steps:
- Uninstall the SLA PowerBox - On-Time Service Delivery plugin as described above.
- Upgrade your Jira version.
- Install a new compatible version of the SLA PowerBox - On-Time Service Delivery plugin.