SLA PowerBox State Gadget - shows SLA Metric's states over time. It's useful to track SLA trends based on the number of active and finished issues.

Add a gadget

  1. Log in to your Jira account.
  2. Navigate to the needed dashboard → click "Add Gadget" button at the top right corner of the page.
  3. Search for SLA PowerBox State Gadget → click "Add".
  4. Fill in all the necessary fields and click Save.

Gadget configuration

  1. Project or Saved Filter - allows selecting a pre-saved filter or the whole project.
  2. SLA Metric - the metric to track. 
  3. By date - the date by which the issues will be displayed in the gadget. You can choose Creation date, Resolve date or SLA start date.
  4. Interval - intervals of time to be shown on the X-axis. You can select Day, Week or Month.
  5. Number of intervals - the number of intervals selected in step 4 to display on the X-axis (up to 60).
  6. Value type - allows selecting whether to count the total amount of issues in each group or the percentage. 
  7. Legend options - a checkbox to enable or disable the legend. If enabled the legend will be displayed at the bottom of the graph.
  8. Refresh Interval - the time interval for the gadget's data update. Available options are 15 minutes, 30 minutes, 1 hour or 2 hours. Select "Never" to disable the automatic update. 

Gadget view


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